Emergency Auto Escape Tool Kit Car Safety Hammer
Jiangxi Songcheng Technology Co., Ltd., founded in 2019 and strategically located in the bustling commercial hub of Zhanggong District, Ganzhou City, specializes in exporting high-quality automotive supplies and accessories. With a steadfast dedication to professionalism and sustainable growth, Songcheng proudly holds ISO, BV, and TUV system management certifications, underscoring our commitment to excellence.
Songcheng boasts a highly skilled foreign trade marketing team, complemented by robust administrative, financial, and logistical support teams typical of established trade enterprises. Our long-standing partnerships with numerous domestic factories ensure a seamless product supply chain and ongoing development. With a keen eye on industry trends, our professional product development experts continuously innovate to meet the ever-evolving market demands.
Since venturing into the foreign trade market in 2020, Songcheng Technology has cultivated strong relationships with numerous regular importers across major markets in Europe, America, Australia, and Southeast Asia. Our commitment to fostering long-term, amicable partnerships has been instrumental in our ongoing success.
Songcheng Technology's foreign trade services exemplify excellence and reliability. In the fiercely competitive business landscape, we steadfastly uphold our core principles of honesty, integrity, and responsibility in all our business interactions.
Songcheng is poised to seize new business opportunities in this dynamic era, boldly advancing towards a future of unprecedented growth and success.
1. Are you a trading company or an original factory?
A: We are a distinguished multispecialty cross-border supplier, established in June 2019, marrying the expertise of both manufacturer and trader.
2. Where is your company located?
A: Nestled in the thriving CBD area of Ganzhou City, Jiangxi, China, we are conveniently close to Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We leverage sophisticated customer management software to efficiently handle customer filing, tracking, marketing, and performance evaluations.
4. Do you have a mature sales management system?
A: Absolutely, our well-established sales management system, honed over years, guarantees top-notch quality, competitive costs, prompt deliveries, meticulous document tracking, and dependable after-sales service.
5. What is your human resource layout?
A: Our organization boasts a vertical management structure spanning from the general manager to departments like finance, marketing, sales, product, and comprehensive service, complemented by seamless horizontal collaborations among these functional divisions.
6. What is your working time? How long do I need to wait for your answer?
A: Our office operates from Monday to Friday, 9:00 am to 6:00 pm. Our sales managers maintain flexible hours to cater to our global clientele, typically responding within an hour of receiving a message.
7. What kind of certification of company do you have?
A: We are accredited with TUV Rheinland, BV, and ISO9001:2015 management system certifications.
8. What is your company advantage?
A: We pride ourselves on our extensive network of long-term, amicable customers worldwide, robust and stable supply chains, and an efficient management system that ensures seamless order fulfillment.
9. Do you attend any exhibition? Which kind of exhibition?
A: We actively participate in both local and national, online and offline professional industry exhibitions to stay abreast of market trends.
10. What kind of orders do you provide with your customers?
A: We offer wholesale and OEM orders and are adept at providing one-stop procurement solutions tailored to our customers' needs.
11. Which country is your best sell area?
A: Australia, the US, and Europe are our prime markets, with burgeoning business in Africa and Asia.
12. Is any discount for your customers?
A: We host promotional activities both online and offline during special occasions like our anniversary month in June, our founder's birth month in January, offering coupons to reward loyal customers and attract new ones.
13. How can you control your quality?
A: Our stringent quality control process involves meticulously verifying product details with customers during negotiations, recording clear order information, ensuring strict adherence to production standards, and conducting thorough inspections by our quality control team.
14. What is your MOQ?
A: To optimize resources, we offer the most favorable MOQ for our customers. For in-stock items, small quantities are acceptable.
15. What is your delivery time?
A: Delivery times vary by order, typically ranging from 7 to 15 working days, with proactive communication during client negotiations.
16. How about your product guarantee?
A: We proudly offer a comprehensive 12-month guarantee on all of our products, ensuring your peace of mind and satisfaction.
17. How do you deal with complaints from your customers?
A: When a complaint arises, we take swift, positive, and responsible actions to resolve the issue promptly. We require customers to provide picture or video evidence, which allows us to thoroughly analyze and identify the problem. Based on our assessment, we then propose the most favorable solutions to ensure complete customer satisfaction.
18. What is your sample charge?
A: We categorize samples based on the negotiation stage. Generally, we are eager to provide free samples for market testing, with the condition that customers cover the shipping costs.
19. What are your payment terms and accepted currencies?
A: Our accepted payment methods include T/T and more. We accept US Dollars, Euros, and cross-border RMB.
20. What are your shipping terms?
A: At Songcheng, we primarily adopt EXW, FOB, CNF, and CIF shipping terms to cater to your needs.
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