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Established in 2019, Jiangxi Songcheng Technology Co., Ltd. is strategically located in the bustling commercial hub of Zhanggong District, Ganzhou City. Specializing in the export of automotive supplies and accessories, Songcheng embodies professionalism and a vision for sustainable growth. Our commitment to excellence is evidenced by our successful acquisition of ISO, BV, and TUV system management certifications.
At Songcheng, we boast a highly adept foreign trade marketing team, complemented by robust administrative, financial, and logistical support systems typical of well-established trade enterprises. Our enduring collaborations with numerous domestic production factories ensure a steady supply and continuous development of products. With a dedicated team of professional product developers, we stay at the forefront of industry trends, consistently meeting and exceeding evolving market demands.
Since embarking on our foreign trade venture in 2020, Songcheng Technology has forged enduring partnerships with prominent importers across Europe, America, Australia, and select Southeast Asian markets. These relationships are built on a foundation of long-term and amicable cooperation.
Songcheng Technology's foreign trade services are driven by an unwavering commitment to 'honesty, integrity, and responsibility' in all our business interactions. In this fiercely competitive landscape, we stand firm on these principles.
Embracing the opportunities of the modern era, Songcheng is poised to seize new business horizons with boldness and innovation.
1. Are you a trading company or an original factory?
A: We are a dynamic multispecialty cross-border supplier, established in June 2019, combining both manufacturing and trading prowess.
2. Where is your company located?
A: Our headquarters are strategically situated in the bustling CBD area of Ganzhou city, Jiangxi, China, offering proximity to major hubs like Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We leverage cutting-edge customer management software, which excels in filing, tracking, marketing, and performance evaluation.
4. Do you have a mature sales management system?
A: Absolutely, our sales management system has been honed over the years to ensure top-tier quality, cost efficiency, rapid delivery, meticulous document tracking, and robust after-sales support.
5. What is your human resource layout?
A: We operate with a vertical management structure from the general manager down to departments including finance, marketing, sales, product, and comprehensive services, supplemented by horizontal collaboration across these departments.
6. What is your working time? How long do I need to wait for your answer?
A: Our office hours are from 9:00 am to 6:00 pm, Monday through Friday. However, our sales managers work flexible hours to cater to our global clientele, typically responding within an hour of receiving a message.
7. What kind of certification of company do you have?
A: We proudly hold certifications such as TUVRheinland, BV, and ISO9001:2015 management system certification.
8. What is your company advantage?
A: Our advantages include a vast network of long-term, friendly global customers, robust and deep-rooted supply chains across China, and an efficient management system to consistently fulfill orders.
9. Do you attend any exhibition? Which kind of exhibition?
A: We seize every opportunity to participate in professional industry exhibitions, both locally and nationally, whether online or offline.
10. What kind of orders do you provide with your customers?
A: We cater to wholesale and OEM orders, offering a seamless one-stop procurement service to meet our customers' needs.
11. Which country is your best sell area?
A: Our top markets currently include Australia, the US, and Europe. We are also experiencing significant growth in Africa and Asia.
12. Is any discount for your customers?
13. How can you control your quality?
A: Our quality control process is rigorous. During negotiations, we meticulously check product details with customers. Sales managers record precise product information, product colleagues handle production with strict adherence to standards, and our quality control team conducts thorough inspections.
14. What is your MOQ?
A: To minimize resource wastage, we offer optimal MOQs. For products in inventory, smaller quantities are acceptable.
15. What is your delivery time?
A: The delivery time varies with the size of the order. Typically, it ranges from 7 to 15 working days. We ensure proactive communication with our clients throughout the negotiation process to guarantee satisfaction.
16. How comprehensive is your product guarantee?
A: We offer a 12-month guarantee on all our products, ensuring peace of mind and reliability.
17. How do you handle customer complaints?
A: When a complaint arises, we act promptly and responsibly. We request photo or video evidence from our customers to analyze the issue thoroughly. After careful assessment, we provide the most favorable solutions to resolve the problem effectively.
18. What are your sample charges?
A: Our sample policy varies with the negotiation stage. Generally, we offer free samples for market testing, with the customer covering the shipping costs.
19. What are your accepted payment terms and currencies?
20. What shipping terms do you use?
A: At Songcheng, we primarily adopt shipping terms such as EXW, FOB, CNF, and CIF to cater to various client needs.
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