360 Degree Car Wash Brush Mop Kit
Jiangxi Songcheng Technology Co., Ltd., founded in 2019 and strategically situated in the bustling commercial hub of Zhanggong District, Ganzhou City, is a distinguished exporter of premium automotive supplies and accessories. With a robust professional foundation and an unwavering commitment to sustainable growth, Songcheng has proudly achieved ISO, BV, and TUV system management certifications, underscoring our dedication to excellence and quality.
Songcheng boasts a highly skilled and proficient foreign trade marketing team, backed by well-established administrative, financial, and logistical support teams that epitomize the efficiency of mature foreign trade enterprises. Our company has fostered long-term, amicable collaborations with numerous domestic production factories, ensuring an uninterrupted supply and innovative product development. With a visionary team of professional product developers, Songcheng is at the forefront of industry trends, consistently meeting the ever-evolving and upgraded market demands.
Since embarking on our foreign trade voyage in 2020, Songcheng Technology has successfully cultivated enduring relationships with numerous regular importers across mainstream markets in Europe, America, Australia, and parts of Southeast Asia. These partnerships are characterized by long-term, friendly cooperation, reflecting our commitment to mutual growth and success.
In the fiercely competitive landscape of global trade, Songcheng Technology's foreign trade services are built upon an unwavering commitment to 'honesty, integrity, and responsibility in all our business relationships.' This principle guides us as we navigate the complexities of international commerce, ensuring trust and reliability with our partners.
Songcheng is poised to boldly seize emerging business opportunities in this dynamic era, driving innovation and growth to new heights.
1. Are you a trading company or an original factory?
A: We are a multispecialty cross-border supplier, registered in June 2019, seamlessly integrating both manufacturing and trading operations.
2. Where is your company located?
A: Our headquarters is strategically situated in the CBD area of Ganzhou City, Jiangxi Province, China, proximate to major hubs like Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We leverage professional customer management software that excels in customer filing, tracking, marketing, and performance appraisal, ensuring streamlined and efficient operations.
4. Do you have a mature sales management system?
A: Absolutely. We have developed a highly effective and mature sales management system over the years. This system guarantees superior quality, cost-efficiency, prompt deliveries, traceable documentation, and exceptional after-sales service.
5. What is your human resource layout?
A: Our organization features a vertical management workflow encompassing the general manager, financial, marketing, sales, product, and comprehensive service departments. We also practice horizontal collaboration across these functional departments.
6. What is your working time? How long do I need to wait for your answer?
A: Our office hours are Monday to Friday, from 9:00 am to 6:00 pm. Our sales managers work flexible hours to accommodate our global clientele. Typically, we respond within an hour of receiving a message.
7. What kind of certification of company do you have?
A: We hold prestigious certifications including TUV Rheinland, BV, and ISO9001:2015 management system certifications.
8. What is your company advantage?
A: Our strength lies in our large base of long-term, friendly global customers, stable and deep cooperative supply chains nationwide, and an effective management system to efficiently fulfill customer orders.
9. Do you attend any exhibition? Which kind of exhibition?
A: We actively participate in a variety of professional industry exhibitions, both local and national, as well as online and offline.
10. What kind of orders do you provide with your customers?
A: We offer wholesale and OEM orders to our customers. We are fully equipped to handle one-stop procurement solutions for their needs.
11. Which country is your best sell area?
A: Our key markets are currently Australia, the US, and Europe, with rapidly growing business in regions like Africa and Asia.
12. Is any discount for your customers?
A: We host promotional activities online and offline during special occasions, such as our company anniversary in June, the founder's birth month in January. During these periods, we often offer coupons to reward loyal customers and attract new ones.
13. How can you control your quality?
A: We adhere to a stringent process for product selection. We meticulously verify product details with customers during negotiations, our sales managers record orders with clear product information, our production teams execute with precision, and our quality control team conducts thorough inspections.
14. What is your MOQ?
A: To minimize resource waste, we offer optimal MOQs for our customers. For products in inventory, we accept small quantity orders.
15. What is your delivery time?
A: Delivery time is contingent on the order size. Typically, we fulfill orders within 7 to 15 working days. Proactive communication with our clients is our commitment during negotiations.
16. How about your product guarantee?
A: We pledge a 12-month guarantee on all our products, ensuring peace of mind for our customers.
17. How do you deal with complaint from your customers?
A: Should a complaint arise, we act promptly and responsibly to resolve the issue. Customers are requested to provide photo or video evidence, which we will analyze and assess. We then propose the most advantageous solutions for our customers.
18. What is your sample charge?
A: We categorize samples based on negotiation stages. Generally, we offer free samples for market testing, with customers only covering the shipping costs.
19. What is your payment terms and currency accepted?
A: We accept T/T and more. Our accepted currencies include US Dollar, Euro, and cross-border RMB.
20. What is your shipping terms?
A: At Songcheng, we primarily adopt EXW, FOB, CNF, and CIF shipping terms to meet diverse customer needs.
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