Auto Detailing Rotating Car Cleaning Tool Brush Set
Established in 2019, Jiangxi Songcheng Technology Co., Ltd. is strategically based in the vibrant commercial hub of Zhanggong District, Ganzhou City. Our company specializes in the exportation of premium automotive supplies and accessories. With a strong professional foundation and a vision for long-term growth, Songcheng has proudly earned ISO, BV, and TUV system management certifications, reflecting our unwavering commitment to quality and continuous improvement.
At Songcheng, we are powered by an elite foreign trade marketing team, backed by robust administrative, financial, and logistical support systems typical of leading foreign trade enterprises. We have forged enduring, trusted partnerships with numerous domestic production factories, ensuring a steady stream of innovative products. Our dedicated product development team stays at the forefront of industry trends, enabling us to adeptly meet the dynamic demands of the market.
Since entering the global trade arena in 2020, Songcheng Technology has cultivated strong relationships with a diverse array of regular importers across Europe, America, Australia, and select Southeast Asian markets. Our commitment to excellence has resulted in long-standing, mutually beneficial partnerships.
Songcheng Technology's foreign trade services are rooted in the principles of honesty, integrity, and responsibility. In the fiercely competitive business landscape, we steadfastly adhere to these values, ensuring trust and reliability in all our business interactions.
Songcheng is poised to seize the myriad opportunities presented by the modern era, boldly forging ahead to capitalize on emerging business prospects.
1. Are you a trading company or an original factory?
A: We are a dynamic cross-border supplier, established in June 2019, seamlessly integrating manufacturing and trading.
2. Where is your company located?
A: Our headquarters are in the CBD area of Ganzhou city, Jiangxi, China, conveniently close to Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We utilize advanced customer management software, which significantly aids in customer filing, tracking, marketing, and performance appraisal.
4. Do you have a mature sales management system?
A: Absolutely, we have an established and highly effective sales management system. This ensures top-quality standards, cost efficiency, quick delivery, document traceability, and reliable after-sales service.
5. What is your human resource layout?
A: Our management structure is vertical, from the general manager down to the financial, marketing, sales, product, and comprehensive service departments. Additionally, we enforce horizontal collaborations among these functional departments.
6. What is your working time? How long do I need to wait for your answer?
A: Our office hours are Monday to Friday, from 9:00 am to 6:00 pm. Our sales managers work flexible hours to accommodate our global clientele and typically respond within an hour of receiving messages.
7. What kind of certification of company do you have?
A: We hold certifications from TUVRheinland, BV, and adhere to the ISO9001:2015 management system standards.
8. What is your company advantage?
A: We boast a large base of long-term, friendly customers worldwide, stable and deeply cooperative supply chains across the nation, and an efficient management system to fulfill customer orders.
9. Do you attend any exhibition? Which kind of exhibition?
A: We participate in various professional industry exhibitions, whether local, national, online, or offline, taking every opportunity to expand our horizons.
10. What kind of orders do you provide with your customers?
A: We offer wholesale and OEM orders, providing a one-stop procurement service tailored to our customers' needs.
11. Which country is your best sell area?
A: Our top markets currently include Australia, the US, and Europe. Additionally, our business is rapidly growing in other regions like Africa and Asia.
12. Is any discount for your customers?
A: Yes, we frequently run promotional activities both online and offline. Key occasions include our company anniversary in June, the founder's birth month in January. During these periods, we often offer coupons to reward loyal customers and attract new ones.
13. How can you control your quality?
A: We follow a stringent process for product selection, meticulous checks during negotiation, clear record-keeping by sales managers, strict production standards, and thorough inspections by our quality control team.
14. What is your MOQ?
A: To minimize resource waste, we offer the best possible MOQ. For items in stock, even small quantities are acceptable.
15. What is your delivery time?
A: Delivery times vary by order but generally range from 7 to 15 working days. We maintain open communication with customers throughout the negotiation process.
16. How about your product guarantee?
A: We proudly offer a comprehensive 12-month guarantee on all our products, ensuring your purchases are protected and worry-free.
17. How do you deal with complaints from your customers?
A: When a complaint arises, we take swift, positive, and responsible actions to resolve the issue. We request picture or video evidence from our customers to accurately assess and diagnose the problem. Following the analysis, we provide the most advantageous solutions to ensure customer satisfaction.
18. What is your sample charge?
A: We classify samples according to the negotiation stage. Generally, we are delighted to offer free samples for market testing, with customers only needing to cover the shipping costs.
19. What are your payment terms and accepted currencies?
A: We accept T/T and more. Our accepted currencies include US Dollar, Euro, and cross-border RMB.
20. What are your shipping terms?
A: At Songcheng, we primarily adopt EXW, FOB, CNF, and CIF shipping terms to cater to our diverse clientele.
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