2024 New Wireless Smart Car Carplay Ai Box
Jiangxi Songcheng Technology Co., Ltd., founded in 2019 and strategically situated in the bustling commercial hub of Zhanggong District, Ganzhou City, is at the forefront of exporting premier automotive supplies and accessories. Demonstrating unparalleled expertise and a steadfast commitment to sustainable growth, Songcheng proudly holds ISO, BV, and TUV system management certifications, underscoring its dedication to excellence and quality.
Boasting a highly skilled foreign trade marketing team, Songcheng is further fortified by comprehensive administrative, financial, and logistical support teams, hallmarks of a seasoned foreign trade enterprise. The company has forged long-lasting and amicable partnerships with numerous domestic production factories, ensuring a reliable and innovative product pipeline. With a keen eye on industry trends, Songcheng's professional product development personnel adeptly cater to the evolving and sophisticated market demands.
Since embarking on its foreign trade journey in 2020, Songcheng Technology has cultivated robust relationships with numerous esteemed importers in key markets across Europe, America, Australia, and select Southeast Asian regions, fostering enduring and amicable collaborations.
Songcheng Technology's foreign trade services are characterized by their adaptability and competitive edge. In the fiercely competitive business landscape, the company steadfastly adheres to its core principles of 'honesty, integrity, and responsibility' in all business interactions, ensuring trust and reliability in every partnership.
Songcheng is poised to boldly seize emerging business opportunities in this dynamic era, driving growth and innovation.
1. Are you a trading company or an original factory?
A: We are a versatile cross-border supplier, established in June 2019. We combine the capabilities of a manufacturer with the agility of a trading company.
2. Where is your company located?
A: We are strategically located in the CBD area of Ganzhou city in Jiangxi, China. Our prime location is in proximity to Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We utilize advanced customer management software to meticulously handle customer filing, tracking, marketing, and performance appraisal.
4. Do you have a mature sales management system?
A: Absolutely! We have developed a robust and mature sales management system over the years. This system ensures top-notch quality, cost-efficiency, fast delivery, precise documentation, and dependable after-sales service.
5. What is your human resource layout?
A: Our vertical management workflow extends from the general manager to departments like finance, marketing, sales, product, and comprehensive service. We also foster horizontal collaborations between these functional departments.
6. What are your working hours? How quickly do you respond?
A: Our office hours are from 9:00 AM to 6:00 PM, Monday to Friday. Our sales managers operate on flexible schedules to cater to our global clientele. Typically, we respond within an hour of receiving a message.
7. What certifications does your company have?
A: We are certified by TUVRheinland, BV, and ISO9001:2015 management systems.
8. What are your company's main advantages?
A: We boast a vast network of long-term, friendly customers worldwide and have established mature, stable, and deep cooperative supply chains nationwide. Our effective management system ensures seamless order fulfillment.
9. Do you attend any exhibitions? Which ones?
A: Yes, we actively participate in both local and national industry exhibitions, whether they are online or offline.
10. What types of orders do you handle?
A: We cater to wholesale and OEM orders, providing a one-stop procurement solution for our customers as needed.
11. Which markets are your best sellers?
A: Our top markets include Australia, the US, and Europe. We are also experiencing significant growth in Africa and Asia.
12. Do you offer any discounts to your customers?
A: Yes, we run promotions both online and offline, especially during our company anniversary in June, the founder's birth month in January. During these times, we offer coupons to reward loyal customers and attract new ones.
13. How do you ensure product quality?
A: Our quality control process is rigorous. We verify product details with customers during negotiations, ensure precise order recording by sales managers, and conduct strict production and meticulous inspection by our quality control team.
14. What is your MOQ?
A: To minimize resource wastage, we offer the most favorable MOQ for our customers. Small quantities are acceptable for products in inventory.
15. What is your delivery time?
A: Delivery times depend on the order size. Generally, it takes between 7 to 15 working days. We ensure clear and proactive communication with our clients during negotiations to manage expectations effectively.
16. How about your product guarantee?
A: We proudly offer a 12-month guarantee on all our products, ensuring quality and customer satisfaction.
17. How do you deal with complaints from your customers?
A: When a complaint arises, we take swift, positive, and responsible actions to resolve it. We request photo or video evidence from customers to analyze the problem accurately. Subsequently, we provide the most favorable solutions to address their concerns.
18. What is your sample charge?
A: We categorize our sample charges based on the negotiation stage. Generally, we are pleased to offer free samples for market testing, with customers only needing to cover the shipping costs.
19. What are your payment terms and accepted currencies?
A: We accept T/T and more. Our accepted currencies include US Dollar, Euro, and cross-border RMB.
20. What are your shipping terms?
A: At Songcheng, we primarily adopt shipping terms like EXW, FOB, CNF, and CIF, ensuring flexibility and convenience for our customers.
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