Multimedia Video Box with Carplay Box Adapter
Jiangxi Songcheng Technology Co., Ltd., established in 2019 and strategically located in the bustling commercial center of Zhanggong District, Ganzhou City, specializes in the export of high-quality automotive supplies and accessories. Demonstrating a notable level of professionalism and a steadfast commitment to sustainable growth, Songcheng has proudly achieved ISO, BV, and TUV system management certifications.
Songcheng boasts a highly skilled foreign trade marketing team, complemented by well-established administrative, financial, and logistical support systems, characteristic of mature foreign trade enterprises. The company has cultivated long-term, amicable partnerships with numerous domestic production factories, ensuring a steady flow of product supply and innovation. With a dedicated team of professional product developers, Songcheng remains attuned to industry trends, consistently meeting the evolving needs of a dynamic market.
Since the official commencement of its foreign trade operations in 2020, Songcheng Technology has fostered robust relationships with numerous regular importers from key markets in Europe, America, Australia, and parts of Southeast Asia, establishing a foundation of long-term and amicable cooperation.
Songcheng Technology's foreign trade services are driven by an unwavering commitment to excellence. In the fiercely competitive business landscape, the company steadfastly adheres to the principles of 'honesty, integrity, and responsibility' in all business interactions.
Songcheng is poised to confidently seize emerging business opportunities in the modern era.
1. Are you a trading company or an original factory?
A: We are a versatile cross-border supplier, established in June 2019, seamlessly integrating both manufacturing and trading expertise.
2. Where is your company located?
A: Our headquarters are strategically positioned in the CBD of Ganzhou city, Jiangxi, China, with proximity to major hubs like Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We utilize advanced customer management software that excels in customer profiling, monitoring, marketing, and performance assessments.
4. Do you have a mature sales management system?
A: Absolutely, we have developed a robust and sophisticated sales management system over the years. This ensures exceptional quality, competitive pricing, prompt delivery, comprehensive documentation, and dependable after-sales service.
5. What is your human resource layout?
A: Our organizational structure features vertical management from the general manager to departments such as finance, marketing, sales, product development, and comprehensive services. Additionally, we foster horizontal collaboration among these departments for seamless operations.
6. What is your working time? How long do I need to wait for your answer?
A: Our office hours are Monday to Friday, from 9:00 am to 6:00 pm. However, our sales managers work flexible hours to accommodate our global clientele. Typically, we respond to inquiries within an hour of receiving them.
7. What kind of certification of company do you have?
A: We are proudly certified by TUVRheinland, BV, and ISO9001:2015 management systems.
8. What is your company advantage?
A: Our strengths include a vast network of long-term, friendly customers worldwide, established and reliable supply chains across the nation, and an efficient management system that ensures order fulfillment.
9. Do you attend any exhibition? Which kind of exhibition?
A: We actively participate in various professional industry exhibitions, both local and national, as well as online and offline.
10. What kind of orders do you provide with your customers?
A: We offer wholesale orders and OEM services, providing a one-stop procurement solution tailored to our customers' needs.
11. Which country is your best sell area?
A: Our top markets currently include Australia, the US, and Europe. We are also experiencing significant growth in regions like Africa and Asia.
12. Is any discount for your customers?
13. How can you control your quality?
A: Our quality control process is stringent and thorough. We meticulously verify product details with customers during negotiations, accurately document orders, ensure precise manufacturing, and conduct comprehensive inspections before delivery.
14. What is your MOQ?
A: To minimize resource wastage, we offer optimal MOQ tailored to our customers' needs. For products in stock, smaller quantities are acceptable.
15. What is your delivery time?
A: The delivery time varies based on the order size. Typically, we fulfill orders within 7 to 15 working days. We ensure proactive communication with our customers throughout the negotiation process to provide the best possible service.
16. How about your product guarantee?
A: We offer a comprehensive 12-month guarantee on all our products, ensuring peace of mind and quality assurance for our clients.
17. How do you deal with complaints from your customers?
A: In the event of a complaint, we take prompt and responsible actions to address the issue. We request visual evidence, such as pictures or videos, from our customers to thoroughly analyze and diagnose the problem. Following this, we provide our customers with the most favorable and effective solutions.
18. What is your sample charge?
A: We categorize samples according to negotiation stages. Generally, we are pleased to offer free samples for market testing, requiring only that customers cover the shipping costs.
19. What are your payment terms and accepted currencies?
20. What are your shipping terms?
A: Our primary shipping terms include EXW, FOB, CNF, and CIF, ensuring flexibility and convenience for our clients.