Multifunctional Car Safety Hammer Escape Tool
Jiangxi Songcheng Technology Co., Ltd., established in 2019 and strategically located in the bustling commercial center of Zhanggong District, Ganzhou City, is dedicated to the export of premium automotive supplies and accessories. Demonstrating a high level of professionalism and a steadfast commitment to long-term growth, Songcheng has proudly achieved and maintained ISO, BV, and TUV system management certifications.
Songcheng boasts a highly skilled foreign trade marketing team, complemented by well-established administrative, financial, and logistical support teams, reflecting the sophistication of a mature foreign trade enterprise. The company has fostered enduring and friendly partnerships with numerous domestic production factories, securing a reliable and innovative product supply chain. With a team of professional product developers, Songcheng stays at the forefront of industry trends, adeptly responding to the ever-evolving and upgrading market demands.
Since officially launching its foreign trade operations in 2020, Songcheng Technology has forged robust relationships with numerous steadfast importers from key markets in Europe, America, Australia, and selected Southeast Asian regions, maintaining long-term, amicable collaborations.
Songcheng Technology's foreign trade services are characterized by an unwavering commitment to excellence. In the fiercely competitive business landscape, the company steadfastly adheres to the principles of 'honesty, integrity, and responsibility' in all its business relationships.
Songcheng is poised to boldly seize emerging business opportunities in this dynamic era.
1. Are you a trading company or an original factory?
A: We are a dynamic cross-border supplier, registered in June 2019, seamlessly integrating manufacturing and trading operations.
2. Where is your company located?
A: We are located in the bustling CBD area of Ganzhou city, Jiangxi, China, conveniently close to major hubs like Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We employ advanced customer management software, which is instrumental in customer filing, tracking, marketing, and performance appraisal.
4. Do you have a mature sales management system?
A: Yes, we have established a robust and practical sales management system over the years. This ensures top-notch quality, cost efficiency, prompt delivery, traceable documentation, and dependable after-sales service.
5. What is your human resource layout?
A: Our HR structure features a vertical management workflow from the general manager to departments like finance, marketing, sales, product, and comprehensive service. We also implement horizontal collaboration across these functional departments.
6. What is your working time? How long do I need to wait for your answer?
A: Our office hours are from 9:00 am to 6:00 pm, Monday to Friday. Our sales managers adopt flexible working hours to accommodate our global customers, typically responding within an hour of receiving messages.
7. What kind of certification of company do you have?
A: We are certified by TUVRheinland, BV, and ISO9001:2015 management system certification.
8. What is your company advantage?
A: Our advantages include a vast number of long-term, friendly customers worldwide, mature and stable cooperative supply chains across the nation, and an efficient management system that ensures we fulfill our customers' orders seamlessly.
9. Do you attend any exhibition? Which kind of exhibition?
A: We seize every opportunity to attend professional industry exhibitions, whether local, national, online, or offline.
10. What kind of orders do you provide with your customers?
A: We offer wholesale and OEM orders, capable of meeting our customers' needs with one-stop procurement solutions.
11. Which country is your best sell area?
A: Our top markets are currently Australia, the US, and Europe. We are also experiencing growth in other regions like Africa and Asia.
12. Is any discount for your customers?
A: We conduct promotional activities both online and offline during special occasions such as our company anniversary in June, the founder's birth month in January. During these times, we launch coupon activities to reward our loyal customers and attract new ones.
13. How can you control your quality?
A: We follow a meticulous process to ensure product quality. We verify product information with customers during negotiations, sales managers meticulously record orders, product teams adhere to strict manufacturing protocols, and our quality control team conducts thorough inspections.
14. What is your MOQ?
A: To prevent resource wastage, we offer optimal MOQs for our customers. For products in inventory, small quantities are acceptable.
15. What is your delivery time?
A: The delivery timeline hinges on the order specifics. Typically, our timeframe spans from 7 to 15 working days. We ensure proactive communication with our clients to provide timely updates and foster transparent negotiations.
16. How about your product guarantee?
A: We provide an unwavering 12-month guarantee for all our products, ensuring peace of mind and reliability.
17. How do you deal with complaints from your customers?
A: When a complaint arises, we act promptly and responsibly to resolve the issue. We request visual evidence such as pictures or videos from our customers to accurately assess the situation. Following this analysis, we commit to offering our customers the most favorable and effective solutions.
18. What is your sample charge?
A: Our sample policy varies with the negotiation stage. Generally, we are pleased to offer free samples for market testing, with the only requirement being that the customer covers the shipping costs.
19. What are your payment terms and accepted currencies?
A: We accept T/T and more. Our accepted currencies include USD, Euro, and cross-border RMB.
20. What are your shipping terms?
A: At Songcheng, we primarily utilize shipping terms such as EXW, FOB, CNF, and CIF to meet diverse client needs.
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