4K Car DVR Dash Cam with Park Monitor and Built-in WiFi
Jiangxi Songcheng Technology Co., Ltd., established in 2019 and strategically located in the bustling commercial heart of Zhanggong District, Ganzhou City, is a premier player in the export of high-quality automotive supplies and accessories. With a deep-rooted commitment to professionalism and sustainable growth, Songcheng has proudly achieved ISO, BV, and TUV system management certifications, underscoring its dedication to excellence.
Songcheng boasts a highly skilled foreign trade marketing team, supported by robust administrative, financial, and logistical departments typical of seasoned foreign trade enterprises. The company has fostered enduring collaborations with numerous domestic production factories, ensuring a seamless and continuous supply and development pipeline. With a team of expert product developers, Songcheng stays ahead of industry trends, delivering products that meet the ever-evolving and sophisticated demands of the market.
Since the official launch of its foreign trade operations in 2020, Songcheng Technology has cultivated strong relationships with a broad spectrum of regular importers from key markets in Europe, America, Australia, and Southeast Asia. The company is steadfast in maintaining long-term, amicable cooperation with its partners. Upholding the principles of 'honesty, integrity, and responsibility' in all business dealings, Songcheng stands out in the competitive landscape with its unwavering commitment to these core values.
In this era of boundless opportunities, Songcheng is poised to seize business prospects with boldness and innovation.
1. Are you a trading company or an original factory?
A: We are a dynamic multispecialty cross-border supplier, proudly registered in June 2019, seamlessly integrating manufacturing and trading capabilities.
2. Where is your company located?
A: Our company is strategically situated in the heart of the CBD area of Ganzhou city, Jiangxi, China, offering close proximity to major hubs such as Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We leverage state-of-the-art customer management software, enabling us to efficiently handle customer filing, tracking, marketing, and performance appraisal, ensuring a seamless customer experience.
4. Do you have a mature sales management system?
A: Absolutely! For years, we have honed a practical and robust sales management system that guarantees superior quality, competitive costs, swift delivery times, comprehensive document traceability, and unmatched after-sales service.
5. What is your human resource layout?
A: Our vertical management structure spans from the general manager to departments such as finance, marketing, sales, product, and comprehensive service. Additionally, we foster horizontal collaborations across these functional units.
6. What is your working time? How long do I need to wait for your answer?
A: Our office hours are from 9:00am to 18:00pm, Monday through Friday. Our sales managers adopt flexible working hours to accommodate our global clientele and typically respond within an hour of receiving inquiries.
7. What kind of certification of company do you have?
A: We proudly hold certifications from TUVRheinland, BV, and ISO9001:2015 management system, underscoring our commitment to quality and excellence.
8. What is your company advantage?
A: Our strengths lie in our extensive network of long-term, amicable customers worldwide, our robust and stable supply chains across the nation, and our efficient management systems that ensure we consistently fulfill orders to our customers' satisfaction.
9. Do you attend any exhibition? Which kind of exhibition?
A: We actively participate in a variety of professional industry exhibitions, whether they are local, national, online, or offline, seizing every opportunity to showcase our products.
10. What kind of orders do you provide with your customers?
A: We cater to our customers' needs by offering wholesale and OEM orders. Our capabilities extend to providing one-stop procurement solutions to ensure convenience and satisfaction.
11. Which country is your best sell area?
A: Our top markets currently include Australia, the US, and Europe. Additionally, our business is experiencing significant growth in other regions such as Africa and Asia.
12. Is any discount for your customers?
A: Yes, we offer promotional activities both online and offline during special occasions such as our company anniversary in June, the founder's birthday in January, and the great deal festival in September. During these periods, we launch coupon campaigns to reward loyal customers and attract new ones.
13. How can you control your quality?
A: We adhere to a stringent process for product selection. We meticulously verify product details with customers during negotiations, our sales managers record orders with precise product information, our product team ensures strict adherence to specifications, and our quality control team conducts thorough inspections.
14. What is your MOQ?
A: To prevent resource wastage, we offer the best MOQ tailored to our customers' needs. For products in stock, we even accommodate smaller quantities.
15. What is your delivery time?
A: Delivery times depend on the order specifics, typically ranging from 7 to 15 working days. We maintain proactive communication with our customers throughout the negotiation process.
16. How about your product guarantee?
A: We proudly offer a comprehensive 12-month guarantee on all our products, ensuring you receive unmatched quality and reliability.
17. How do you deal with complaint from your customers?
A: When a complaint arises, we take proactive and responsible measures to resolve the issue promptly. We request photo or video evidence from the customer to accurately diagnose the problem. Based on our analysis, we then provide the most favorable solution tailored to the customer's needs.
18. What is your sample charge?
A: We categorize samples based on the negotiation stage. Generally, we are pleased to offer free samples for market testing, with the customer covering only the shipping costs.
19. What is your payment terms and currency accepted?
A: We accept various payment methods, including T/T and Trade Assurance payments. The currencies we accept are US Dollar, Euro, and cross-border RMB.
20. What is your shipping terms?
A: At Songcheng, we primarily adopt shipping terms such as EXW, FOB, CNF, and CIF to cater to diverse customer requirements.
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