12V Wireless Auto Air Compressor Tyre Inflator
Jiangxi Songcheng Technology Co., Ltd., founded in 2019 and strategically located in the bustling commercial hub of Zhanggong District, Ganzhou City, specializes in the export of superior automotive supplies and accessories. With a high level of professionalism and a steadfast commitment to sustainable development, Songcheng proudly holds ISO, BV, and TUV system management certifications, embodying our dedication to quality and excellence.
Songcheng boasts a highly experienced and adept foreign trade marketing team, supported by well-established administrative, financial, and logistical departments, reflecting the hallmarks of a mature foreign trade enterprise. Our company has forged long-term, amicable partnerships with numerous domestic production factories, ensuring a steady stream of innovative products. Our team of professional product developers is attuned to industry trends, enabling us to continuously meet the ever-evolving market demands with precision and foresight.
Since the official inauguration of our foreign trade operations in 2020, Songcheng Technology has successfully built robust relationships with numerous regular importers across major markets in Europe, America, Australia, and parts of Southeast Asia, fostering long-term, amicable collaborations.
Songcheng Technology's foreign trade services are anchored in a steadfast commitment to the principles of 'honesty, integrity, and responsibility' in all our business dealings. In an increasingly competitive landscape, we remain dedicated to these core values, ensuring enduring and trustworthy partnerships.
Songcheng is poised to seize emerging business opportunities with boldness and strategic acumen in this dynamic era.
1. Are you a trading company or an original factory?
A: We are a distinguished multispecialty cross-border supplier, established in June 2019. Our unique integration of both manufacturing and trading sets us apart.
2. Where is your company located?
A: Nestled in the vibrant CBD area of Ganzhou City, Jiangxi, China, our strategic location places us near major hubs like Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We leverage cutting-edge customer management software. This robust tool is indispensable for seamless customer filing, tracking, targeted marketing, and precise performance appraisals.
4. Do you have a mature sales management system?
A: Indeed, we have honed a practical and sophisticated sales management system over the years. It ensures optimal quality, cost-effectiveness, swift delivery, document traceability, and impeccable after-sales service.
5. What is your human resource layout?
A: Our organization thrives on a vertical management workflow, spanning from the general manager to departments like finance, marketing, sales, product, and comprehensive services. We also foster active horizontal collaborations across these functional areas.
6. What is your working time? How long do I need to wait for your answer?
A: Our office hours are from 9:00 AM to 6:00 PM, Monday through Friday. Our sales managers adopt flexible hours to cater to our global clientele, ensuring responses typically within an hour of receiving your message.
7. What kind of certification of company do you have?
A: We proudly hold certifications from TUVRheinland, BV, and adhere to the ISO9001:2015 management system.
8. What is your company advantage?
A: Our vast network of long-term, friendly customers worldwide is a testament to our excellence. We boast stable, deep-rooted cooperative supply chains across the nation and an effective management system to seamlessly fulfill orders.
9. Do you attend any exhibition? Which kind of exhibition?
A: Absolutely! We seize every opportunity to attend professional industry exhibitions, whether local, national, online, or offline.
10. What kind of orders do you provide with your customers?
A: We cater to both wholesale and OEM orders, offering comprehensive one-stop procurement solutions tailored to our customers' needs.
11. Which country is your best sell area?
A: Our primary markets are Australia, the US, and Europe. However, our presence is rapidly expanding in Africa and Asia as well.
12. Is any discount for your customers?
A: We offer enticing promotions both online and offline during special occasions, such as our company anniversary in June, the founder's birth month in January, and the grand deal festival in September. These months feature exclusive coupons to reward loyal customers and attract new ones.
13. How can you control your quality?
A: Our stringent quality control process starts with meticulous product selection and verification with customers during negotiations. Sales managers record detailed product information, which is strictly adhered to by our production team, followed by a thorough inspection from our quality control colleagues.
14. What is your MOQ?
A: To minimize resource wastage, we offer the most favorable MOQ for our customers. For products in stock, we accommodate small quantity orders.
15. What is your delivery time?
A: Delivery times vary based on order specifics, but typically range from 7 to 15 working days. We ensure proactive and positive communication with our clients throughout the negotiation process.
16. How about your product guarantee?
A: We proudly offer a 12-month guarantee on all our products, reflecting our commitment to quality and customer satisfaction.
17. How do you deal with complaints from your customers?
A: Upon receiving a complaint, we take swift and responsible actions to resolve the issue. Customers are requested to provide photo or video evidence, which we analyze to determine the problem. We then offer the most favorable solution to ensure customer satisfaction.
18. What is your sample charge?
A: We categorize samples according to negotiation stages. Generally, we are pleased to provide free samples for market testing, with customers bearing only the shipping costs.
19. What are your payment terms and accepted currencies?
A: We accept T/T, Trade Assurance payments, and more. Transactions can be made in US dollars, Euros, and cross-border RMB.
20. What are your shipping terms?
A: At Songcheng, we primarily use shipping terms such as EXW, FOB, CNF, and CIF.
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