Car Accessories Emergency Car Safety Tool Hammer
Jiangxi Songcheng Technology Co., Ltd., established in 2019 and strategically located in the bustling commercial heart of Zhanggong District, Ganzhou City, is a trailblazer in the export of automotive supplies and accessories. With a keen focus on professionalism and a vision for enduring growth, Songcheng proudly holds ISO, BV, and TUV system management certifications, affirming its commitment to quality and excellence.
Boasting a highly skilled foreign trade marketing team, Songcheng is supported by robust administrative, financial, and logistical departments, reflecting the hallmarks of a seasoned foreign trade enterprise. The company has fostered long-term, amicable partnerships with numerous domestic production factories, ensuring a steady stream of innovative products. With a professional product development team, Songcheng stays attuned to industry trends, adeptly meeting the dynamic and evolving market demands.
Since embarking on its foreign trade venture in 2020, Songcheng Technology has successfully forged enduring relationships with numerous regular importers across prominent markets in Europe, America, Australia, and parts of Southeast Asia, sustaining amicable and long-term collaborations.
Songcheng Technology's foreign trade services are defined by an unwavering commitment to excellence. In the fiercely competitive business arena, the company steadfastly upholds the principles of 'honesty, integrity, and responsibility' in all its business engagements.
Songcheng is poised to boldly seize business opportunities in this transformative era.
1. Are you a trading company or an original factory?
A: We are a distinguished multispecialty cross-border supplier, established in June 2019. We seamlessly integrate manufacturing and trading for a holistic supply experience.
2. Where is your company located?
A: Our operations are based in the bustling CBD area of Ganzhou city, Jiangxi, China, strategically positioned near the key industrial hubs of Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We harness state-of-the-art customer management software, enabling meticulous customer filing, seamless tracking, targeted marketing, and comprehensive performance appraisals.
4. Do you have a mature sales management system?
A: Absolutely! We have established a robust and mature sales management system over the years. It guarantees top-notch quality, cost-effectiveness, swift delivery, meticulous document tracking, and reliable after-sales service.
5. What is your human resource layout?
A: Our organizational structure features a vertical management workflow from the general manager through to departments like finance, marketing, sales, product, and comprehensive services. We also foster horizontal collaboration among these functional departments.
6. What is your working time? How long do I need to wait for your answer?
A: We operate from Monday to Friday, between 9:00 am and 6:00 pm. Our sales managers work flexibly to cater to our global clientele. Typically, we respond within an hour of receiving your message.
7. What kind of certification of company do you have?
A: We are proud holders of TUV Rheinland, BV, and ISO9001:2015 management system certifications.
8. What is your company advantage?
A: Our extensive network of long-term, loyal customers spans the globe. We boast stable, mature, and deeply integrated supply chains nationwide, coupled with an effective management system to fulfill customer orders efficiently.
9. Do you attend any exhibition? Which kind of exhibition?
A: We actively participate in various professional industry exhibitions, both local and national, encompassing online and offline formats.
10. What kind of orders do you provide with your customers?
A: We cater to wholesale and OEM orders, offering a one-stop procurement solution tailored to our customers' needs.
11. Which country is your best sell area?
A: Our primary markets are Australia, the US, and Europe. However, we are also experiencing significant growth in markets across Africa and Asia.
12. Is any discount for your customers?
A: We offer special promotional activities both online and offline during significant occasions such as our company's anniversary in June, the founder's birth month in January, and the Alibaba Great Deal Festival in September. During these periods, we provide coupon rewards to both loyal and new customers.
13. How can you control your quality?
A: Our quality control process is stringent. We verify product details during negotiations, record orders meticulously, ensure precise manufacturing, and conduct thorough inspections before delivery.
14. What is your MOQ?
A: To prevent resource wastage, we offer the most favorable MOQ. For items in stock, even small quantities are acceptable.
15. What is your delivery time?
A: The delivery timeframe is subject to order specifics. Typically, it ranges from 7 to 15 working days. We ensure open and proactive communication with our clients throughout the negotiation process.
16. How about your product guarantee?
A: We proudly offer a comprehensive 12-month guarantee on all our products, ensuring peace of mind and quality assurance.
17. How do you deal with complaints from your customers?
A: In the event of a complaint, we take swift and responsible measures to resolve the issue. We request photographic or video evidence from our customers to accurately diagnose the problem and provide the most favorable solutions possible.
18. What is your sample charge?
A: Sample charges vary based on negotiation stages. Generally, we are pleased to offer free samples for market testing, with customers only covering the shipping costs.
19. What are your payment terms and accepted currencies?
A: We accept T/T, Alibaba Trade Assurance payments, and more. Our accepted currencies include US Dollars, Euros, and cross-border RMB.
20. What are your shipping terms?
A: At Songcheng, we primarily adopt EXW, FOB, CNF, and CIF shipping terms to cater to our diverse clientele.
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