Emergency Car Safety Hammer with Temporary Parking Plate
Jiangxi Songcheng Technology Co., Ltd., established in 2019 and strategically situated in the bustling commercial hub of Zhanggong District, Ganzhou City, is an industry leader in the export of premium automotive supplies and accessories. Demonstrating unparalleled professionalism and a vision for long-term growth, Songcheng proudly holds ISO, BV, and TUV system management certifications.
Songcheng boasts a highly proficient foreign trade marketing team, complemented by robust administrative, financial, and logistical support teams akin to those found in well-established foreign trade enterprises. The company has fostered enduring partnerships with numerous domestic production factories, ensuring a reliable product supply chain and continuous product innovation. With expert product development personnel, Songcheng remains closely attuned to industry trends, adeptly meeting evolving market demands.
Since commencing its foreign trade operations in 2020, Songcheng Technology has established solid relationships with numerous reputable importers from key markets in Europe, America, Australia, and select Southeast Asian regions, ensuring long-term and amicable cooperation.
Songcheng Technology's foreign trade services embody a steadfast commitment to 'honesty, integrity, and responsibility in all business dealings.' In an increasingly competitive landscape, the company remains resolute in upholding these core principles across all business relationships.
Songcheng is poised to boldly seize business opportunities in this dynamic era.
1. Are you a trading company or an original factory?
A: We are a comprehensive cross-border supplier, established in June 2019, combining both manufacturing and trading capabilities.
2. Where is your company located?
A: Our company is situated in the CBD area of Ganzhou City, Jiangxi, China, conveniently near Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We utilize advanced customer management software, which significantly aids in customer filing, tracking, marketing, and performance evaluation.
4. Do you have a mature sales management system?
A: Absolutely, we have developed a practical and well-established sales management system over the years, ensuring top-quality products, competitive costs, rapid delivery, traceable documentation, and dependable after-sales service.
5. What is your human resource layout?
A: Our organizational structure features vertical management from the general manager to the financial, marketing, sales, product, and comprehensive service departments. Additionally, we facilitate horizontal collaboration across these functional areas.
6. What is your working time? How long do I need to wait for your answer?
A: Our office hours are from 9:00 am to 6:00 pm, Monday to Friday. Our sales managers work flexible hours to cater to our global clientele, usually responding within an hour of receiving your message.
7. What kind of certification of company do you have?
A: We are certified by TUVRheinland, BV, and ISO9001:2015 management systems.
8. What is your company advantage?
A: We boast a vast network of long-term, friendly customers worldwide, stable and deep cooperative supply chains across the nation, and an effective management system to fulfill our customers' orders seamlessly.
9. Do you attend any exhibition? Which kind of exhibition?
A: We seize every opportunity to participate in professional industry exhibitions, whether local, national, online, or offline.
10. What kind of orders do you provide with your customers?
A: We offer wholesale and OEM orders to our customers and can handle one-stop procurement based on their needs.
11. Which country is your best sell area?
A: Currently, our top markets are Australia, the US, and Europe. Additionally, our business is experiencing significant growth in Africa and Asia.
12. Is any discount for your customers?
A: We host promotional activities online and offline during special occasions, such as our company anniversary in June, the founder's birth month in January, and the Alibaba Great Deal Festival in September. During these periods, we launch coupon activities to reward loyal customers and attract new ones.
13. How can you control your quality?
A: We implement a stringent process for product selection. We meticulously verify product information with customers during negotiations; our sales managers record orders with precise product details, our product team ensures strict adherence to standards, and our quality control team conducts thorough inspections.
14. What is your MOQ?
A: To prevent resource wastage, we offer an optimal MOQ for our customers. For products in stock, small quantities are acceptable.
15. What is your delivery time?
A: The delivery time depends on the order specifics. Typically, it ranges between 7 to 15 working days. We ensure proactive communication with our customers during the negotiation process to keep them informed every step of the way.
16. How about your product guarantee?
A: We proudly offer a comprehensive 12-month guarantee for all our products, ensuring peace of mind and satisfaction.
17. How do you deal with complaints from your customers?
A: When a complaint arises, we take swift and responsible actions to resolve the issue. We require photo or video evidence from the customer to accurately analyze the problem. Based on our assessment, we provide the most favorable solutions to ensure customer satisfaction.
18. What is your sample charge?
A: Our sample policy varies with the negotiation stage. Generally, we offer free samples for market testing, with the customer covering the shipping costs for the sample delivery.
19. What are your payment terms and accepted currencies?
A: We accept various payment methods including T/T and Alibaba Trade Assurance. We transact in US dollars, Euros, and cross-border RMB.
20. What are your shipping terms?
A: At Songcheng, we primarily adopt EXW, FOB, CNF, and CIF shipping terms to accommodate diverse customer needs and preferences.
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