Powerful Wireless Car Vacuum Cleaner Handheld Machine

Jiangxi Songcheng Technology Co., Ltd., founded in 2019 and situated in the bustling commercial hub of Zhanggong District, Ganzhou City, stands as a beacon of excellence in the export of automotive supplies and accessories. With a profound level of professionalism and a vision for sustainable growth, Songcheng proudly holds ISO, BV, and TUV system management certifications, showcasing its commitment to quality and excellence.
Songcheng is backed by a highly skilled foreign trade marketing team and possesses robust administrative, financial, and logistical support frameworks characteristic of established foreign trade enterprises. The company has forged long-term, amicable partnerships with numerous domestic manufacturing factories, ensuring a steady stream of product supply and innovation. With professional product development personnel on board, Songcheng stays attuned to industry trends, adeptly meeting the ever-evolving and upgraded market demands.
Since the official inception of its foreign trade business in 2020, Songcheng Technology has cultivated fruitful relationships with numerous regular importers across mainstream markets in Europe, America, Australia, and several Southeast Asian regions, fostering enduring and friendly cooperation.
Songcheng Technology's foreign trade services are unparalleled. In the fiercely competitive business arena, the company steadfastly adheres to the principle of 'honesty, integrity, and responsibility in all our business relationships,' ensuring trust and reliability.

1. Are you a trading company or an original factory?
A: We are a dynamic multispecialty cross-border supplier, established in June 2019. We uniquely blend manufacturing prowess with trading expertise.

2. Where is your company located?
A: Our headquarters is strategically located in the CBD area of Ganzhou city, Jiangxi, China. We are conveniently near economic hubs like Shenzhen, Guangzhou, and Xiamen.

3. How do you manage your customer resources?
A: We utilize state-of-the-art customer management software, which is instrumental in customer filing, tracking, marketing, and performance appraisal.

4. Do you have a mature sales management system?
A: Absolutely! We have developed a robust and mature sales management system over the years. This system guarantees top-notch quality, cost-effectiveness, swift delivery times, meticulous document tracking, and dependable after-sale services.

5. What is your human resource layout?
A: Our organization operates on a vertical management framework, encompassing the general manager, financial department, marketing, sales, product, and comprehensive service departments. Additionally, we foster horizontal collaborations among these key functional areas.

6. What is your working time? How long do I need to wait for your answer?
A: Our office hours are Monday to Friday, from 9:00 am to 6:00 pm. Our sales managers work flexible hours to align with our global clientele. Typically, we respond to inquiries within an hour of receiving them.

7. What kind of certification of company do you have?
A: We hold prestigious certifications including TUVRheinland, BV, and ISO9001:2015 management system certification.

8. What is your company advantage?
A: Our company boasts a vast network of loyal, long-term clients worldwide. We maintain mature and stable cooperative supply chains across the nation, underpinned by an efficient management system that ensures seamless order fulfillment.

9. Do you attend any exhibition? Which kind of exhibition?
A: We seize every opportunity to participate in professional industry exhibitions, both local and national, as well as online and offline.

10. What kind of orders do you provide with your customers?
A: We cater to wholesale and OEM orders, offering a one-stop procurement solution to meet our customers' diverse needs.

11. Which country is your best sell area?
A: Our primary markets include Australia, the US, and Europe. Additionally, our presence in emerging markets such as Africa and Asia is experiencing significant growth.

12. Is any discount for your customers?
A: Yes, we run promotional activities both online and offline during special occasions such as our company anniversary in June, the founder's birth month in January. During these periods, we offer coupons to reward loyal customers and attract new ones.

13. How can you control your quality?
A: We follow a stringent process to ensure product quality. This includes thorough vetting during negotiations, precise order recording by sales managers, strict adherence to specifications by our production team, and meticulous final inspections by our quality control team.

14. What is your MOQ?
A: To minimize wasted resources, we offer an optimal Minimum Order Quantity (MOQ). For products in inventory, smaller quantities are acceptable.

15. What is your delivery time?
A: The delivery time depends on the order specifics. Typically, it takes between 7 to 15 working days. We ensure proactive communication with our customers throughout the negotiation process to keep them well-informed.

16. How about your product guarantee?
A: We proudly offer a comprehensive 12-month guarantee for all our products, ensuring peace of mind and reliability.

17. How do you deal with complaints from your customers?
A: In the event of a complaint, we take swift and responsible actions to resolve the issue. We request customers to provide picture or video evidence, which we then analyze to identify the problem. Following our assessment, we offer the most advantageous solutions to satisfy our customers.

18. What is your sample charge?
A: We categorize samples based on the negotiation stage. Generally, we are pleased to offer free samples for market testing, with customers covering the shipping costs.

19. What are your payment terms and accepted currencies?
A: We accept T/T, and more. The currencies we work with include USD, Euro, and cross-border RMB.

20. What are your shipping terms?
A: At Songcheng, we primarily use EXW, FOB, CNF, and CIF shipping terms, ensuring flexibility and convenience for our customers.