Automotive Waxing and Repairing Sander Polisher
Jiangxi Songcheng Technology Co., Ltd., established in 2019 and located in the bustling commercial hub of Zhanggong District, Ganzhou City, excels in exporting top-tier automotive supplies and accessories. Demonstrating exceptional professionalism and a steadfast commitment to sustainable growth, Songcheng has proudly achieved ISO, BV, and TUV system management certifications.
Songcheng boasts a highly skilled foreign trade marketing team complemented by well-established administrative, financial, and logistical support teams-hallmarks of a mature foreign trade enterprise. The company has cultivated long-term, amicable partnerships with numerous domestic production factories, ensuring a reliable product supply and continuous development. With a keen eye on industry trends, Songcheng's expert product development personnel adeptly cater to the ever-evolving market demands.
Since embarking on its foreign trade journey in 2020, Songcheng Technology has forged robust relationships with a multitude of regular importers across mainstream markets in Europe, America, Australia, and parts of Southeast Asia, fostering long-term, amicable collaborations.
Songcheng Technology's foreign trade services are crafted to excel in an intensely competitive marketplace. The company steadfastly upholds its core principles of 'honesty, integrity, and responsibility' in all business dealings, ensuring trust and reliability.
Songcheng is poised to boldly seize business opportunities in this dynamic era, driving forward with innovation and resilience.
1. Are you a trading company or an original factory?
A: We are a multifaceted cross-border supplier, established in June 2019, seamlessly integrating both manufacturing and trading.
2. Where is your company located?
A: We are strategically situated in the CBD area of Ganzhou City in Jiangxi, China, in close proximity to Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We utilize advanced customer management software, significantly aiding in customer filing, tracking, marketing, and performance evaluation.
4. Do you have a mature sales management system?
A: Absolutely! We have established a robust and mature sales management system over the years. This ensures uncompromising quality, cost-effectiveness, prompt delivery, traceable document filing, and dependable after-sale service.
5. What is your human resource layout?
A: We employ a vertical management workflow from the general manager to the financial, marketing, sales, product, and comprehensive service departments. Additionally, horizontal collaboration is maintained across these functional departments.
6. What is your working time? How long do I need to wait for your answer?
A: Our office hours are from 9:00 am to 6:00 pm, Monday through Friday. Our sales managers operate on flexible schedules to accommodate our global customers, usually responding within the hour after receiving your message.
7. What kind of certification of company do you have?
A: We are certified by TUVRheinland, BV, and ISO9001:2015 management systems.
8. What is your company advantage?
A: Our advantages include a large base of long-term, satisfied customers worldwide, well-established and stable supply chains nationwide, and an effective management system to fulfill customer orders efficiently.
9. Do you attend any exhibition? Which kind of exhibition?
A: We seize every opportunity to participate in industry-specific exhibitions, be they local, national, online, or offline.
10. What kind of orders do you provide with your customers?
A: We cater to both wholesale and OEM orders, offering a one-stop procurement solution for our customers' needs.
11. Which country is your best sell area?
A: Our most lucrative markets are currently in Australia, the US, and Europe. However, our business is also experiencing significant growth in Africa and Asia.
12. Is any discount for your customers?
A: We offer special promotions both online and offline during key occasions such as our company anniversary in June, the founder's birth month in January, and significant sales periods in September. These activities often include coupon rewards for loyal customers and incentives to attract new ones.
13. How can you control your quality?
A: We have a stringent process for product adoption, meticulously verifying product details with customers during negotiations. Our sales managers record orders clearly, the product team executes with precision, and our quality control team conducts thorough inspections.
14. What is your MOQ?
A: To minimize resource wastage, we offer optimal MOQs for our customers. For products in inventory, small quantities are acceptable.
15. What is your delivery time?
A: The delivery timeline is contingent upon the order specifics. Generally, it ranges from 7 to 15 working days. We ensure proactive and transparent communication with our clients during negotiations to meet their expectations.
16. How about your product guarantee?
A: We proudly offer a comprehensive 12-month guarantee on all our products, ensuring peace of mind and reliability for our customers.
17. How do you deal with complaints from your customers?
A: In the event of a complaint, our approach is both proactive and responsible. We require customers to provide relevant pictures or video materials. After a thorough analysis, we strive to deliver the most favorable solutions to resolve the issue efficiently and satisfactorily.
18. What is your sample charge?
A: We categorize samples based on negotiation stages. Generally, we are pleased to offer free samples for market testing, with the customer only covering the shipping cost.
19. What are your payment terms and accepted currencies?
A: We accept T/T, Trade Assurance payments, and more. Our accepted currencies include US Dollars, Euros, and cross-border RMB, providing flexibility for our international clientele.
20. What are your shipping terms?
A: At Songcheng, we primarily adopt EXW, FOB, CNF, and CIF shipping terms to cater to various customer needs and preferences.
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