Jiangxi Songcheng Technology Co., Ltd., established in 2019 and strategically located in the bustling commercial hub of Zhanggong District, Ganzhou City, is a trailblazer in the export of premium automotive supplies and accessories. Embodying a high degree of professionalism and a steadfast commitment to sustainable growth, Songcheng proudly holds ISO, BV, and TUV system management certifications, symbolizing our dedication to quality and excellence.
Songcheng boasts an elite foreign trade marketing team complemented by robust administrative, financial, and logistical support departments, characteristic of a seasoned foreign trade enterprise. With enduring partnerships with numerous domestic production factories, we guarantee a seamless and innovative product supply. Our team of expert product developers stays attuned to industry trends, continually adapting to meet the dynamic and sophisticated market demands.
Since embarking on our foreign trade journey in 2020, Songcheng Technology has forged enduring relationships with numerous key importers across mainstream markets in Europe, America, Australia, and parts of Southeast Asia. We take pride in these long-term, amicable partnerships, built on mutual trust and collaboration.
Songcheng Technology's foreign trade services redefine excellence. In an ever-competitive business landscape, we steadfastly uphold our core values of 'honesty, integrity, and responsibility,' ensuring these principles guide all our business relationships.

1. Are you a trading company or an original factory?
A: We are a multispecialty cross-border supplier, established in June 2019, integrating both manufacturing and trading.

2. Where is your company located?
A: Our headquarters are situated in the bustling CBD area of Ganzhou City, Jiangxi, China, conveniently near Shenzhen, Guangzhou, and Xiamen.

3. How do you manage your customer resources?
A: We utilize advanced customer management software, which is instrumental for client filing, tracking, marketing, and performance evaluation.

4. Do you have a mature sales management system?
A: Absolutely. We have developed a robust and efficient sales management system, ensuring top-tier quality, competitive costs, prompt delivery, meticulous document tracking, and reliable after-sales service.

5. What is your human resource layout?
A: Our organizational structure features a vertical management hierarchy from the general manager down to the finance, marketing, sales, product, and comprehensive service departments. We also promote cross-functional collaboration across these departments.

6. What is your working time? How long do I need to wait for your answer?
A: We operate from Monday to Friday, 9:00 AM to 6:00 PM. Our sales managers maintain flexible hours to accommodate global customers, typically responding within an hour of receiving a message.

7. What kind of certification of company do you have?
A: We hold certifications from TUVRheinland, BV, and the ISO9001:2015 management system.

8. What is your company advantage?
A: We boast a vast network of long-term, loyal customers worldwide, mature and stable supply chains across the nation, and effective management systems to fulfill customer orders efficiently.

9. Do you attend any exhibition? Which kind of exhibition?
A: We actively participate in professional industry exhibitions, both locally and nationally, whether online or offline.

10. What kind of orders do you provide with your customers?
A: We offer wholesale and OEM orders, providing a one-stop procurement service tailored to our customers' needs.

11. Which country is your best sell area?
A: Our primary markets are Australia, the US, and Europe. We are also experiencing significant growth in Africa and Asia.

12. Is any discount for your customers?
A: We run promotional activities both online and offline during special occasions, such as our company anniversary in June, the founder's birth month in January, and significant sales events in September. During these periods, we offer coupons to reward loyal customers and attract new ones.

13. How can you control your quality?
A: We have a stringent process for product selection. We meticulously verify product details with customers during negotiations, our sales managers accurately record orders, our production team adheres to strict standards, and our quality control team conducts thorough inspections.

14. What is your MOQ?
A: To avoid resource wastage, we offer optimal MOQs for customers. For inventory items, small quantities are acceptable.

15. What is your delivery time?
A: Delivery time varies based on the order volume. Typically, it ranges between 7 to 15 working days. We maintain proactive communication with our clients throughout the negotiation process to ensure smooth transactions.

16. How about your product guarantee?
A: We proudly offer a comprehensive 12-month guarantee on all our products.

17. How do you deal with complaints from your customers?
A: When a complaint arises, we respond promptly and responsibly to resolve the issue. We request photographic or video evidence from our customers, carefully analyze the problem, and then provide the most favorable solutions.

18. What is your sample charge?
A: We provide samples according to the negotiation stage. Generally, we offer free samples for market testing, with the customer covering only the shipping costs.

19. What are your payment terms and accepted currencies?
A: We accept T/T, Trade Assurance payments, and other methods. We handle transactions in US Dollars, Euros, and cross-border RMB.

20. What are your shipping terms?
A: At Songcheng, we primarily use EXW, FOB, CNF, and CIF shipping terms.