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Jiangxi Songcheng Technology Co., Ltd., established in 2019 and strategically located in the bustling commercial center of Zhanggong District, Ganzhou City, specializes in the export of top-tier automotive supplies and accessories. Demonstrating a high level of professionalism and a steadfast commitment to growth, Songcheng has proudly obtained ISO, BV, and TUV system management certifications, underscoring our dedication to quality and excellence.
At Songcheng, we boast a highly skilled foreign trade marketing team, complemented by well-established administrative, financial, and logistical support teams, typical of seasoned foreign trade enterprises. Our company has forged enduring and amicable collaborations with numerous domestic production factories, ensuring a steady stream of product supply and innovation. With our expert product development personnel, we keenly monitor industry trends to adeptly meet the ever-evolving and upgraded demands of the market.
Since our official venture into foreign trade in 2020, Songcheng Technology has excelled in cultivating relationships with esteemed importers from mainstream markets in Europe, America, Australia, and select Southeast Asian regions, establishing long-term and cordial partnerships.
Songcheng Technology's foreign trade services embody a commitment to excellence. In a fiercely competitive business landscape, we unwaveringly adhere to the principles of 'honesty, integrity, and responsibility' in all our business relationships.
Embracing the spirit of innovation and agility, Songcheng is poised to boldly seize every business opportunity that the modern era presents.
1. Are you a trading company or an original factory?
A: We are a dynamic multispecialty cross-border supplier, seamlessly merging manufacturing excellence with trading prowess since our establishment in June 2019.
2. Where is your company located?
A: Our headquarters are strategically situated in the bustling CBD area of Ganzhou city, Jiangxi, China, in close proximity to major hubs such as Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: Utilizing top-tier professional customer management software, we ensure meticulous customer filing, efficient tracking, targeted marketing, and comprehensive performance appraisals.
4. Do you have a mature sales management system?
A: Absolutely. Our well-established and refined sales management system guarantees superior quality, cost-effectiveness, expedited delivery, thorough document traceability, and dependable after-sales service.
5. What is your human resource layout?
A: Our human resources are organized in a vertical hierarchy from the general manager to departments like finance, marketing, sales, product, and comprehensive services. Additionally, we foster horizontal collaborations across these functional units for optimal synergy.
6. What is your working time? How long do I need to wait for your answer?
A: Our office hours are Monday to Friday, 9:00 AM to 6:00 PM. Our sales managers maintain flexible hours to cater to our global clientele, typically responding within an hour of receiving a message.
7. What kind of certification of company do you have?
A: We are proud holders of TUVRheinland, BV, and ISO9001:2015 management system certifications.
8. What is your company advantage?
A: Our strengths lie in our extensive network of long-term, friendly customers worldwide, our stable and deep cooperative supply chains across the nation, and our efficient management systems that ensure seamless order fulfillment.
9. Do you attend any exhibition? Which kind of exhibition?
A: We actively participate in various professional industry exhibitions, whether local, national, online, or offline, to stay ahead in the market.
10. What kind of orders do you provide with your customers?
A: We offer wholesale and OEM orders, along with one-stop procurement services to meet all our customers' needs.
11. Which country is your best sell area?
A: Our top markets currently include Australia, the US, and Europe, with rapidly growing business in Africa and Asia.
12. Is any discount for your customers?
A: We host promotional activities both online and offline during special occasions such as our company anniversary in June, the founder's birth month in January, offering discounts to reward loyal customers and attract new ones.
13. How can you control your quality?
A: Our stringent quality control process involves thorough product verification during negotiations, accurate order recording by sales managers, precise product completion by our product team, and meticulous inspection by our quality control colleagues.
14. What is your MOQ?
A: To prevent resource wastage, we provide optimal MOQs. For in-stock items, we accommodate smaller quantities.
15. What is your delivery time?
A: Delivery times vary depending on the order, typically ranging from 7 to 15 working days. We maintain proactive communication with clients throughout the negotiation process.
16. How about your product guarantee?
A: We provide an ironclad 12-month guarantee on all our products, ensuring peace of mind with every purchase.
17. How do you deal with complaints from your customers?
A: In the rare event of a complaint, we act promptly and responsibly to resolve the issue. We require photos or videos from the customer to accurately diagnose the problem, and then we offer the most favorable solutions to address their concerns.
18. What is your sample charge?
A: Our sample policy is designed to facilitate smooth negotiations. Generally, we offer free samples for market testing, asking only that the customer covers the shipping costs.
19. What are your payment terms and accepted currencies?
A: We accept T/T, among others. Our accepted currencies include US Dollar, Euro, and Cross-Border RMB.
20. What are your shipping terms?
A: At Songcheng, we primarily adopt EXW, FOB, CNF, and CIF shipping terms to best meet our clients' needs.
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