Multifunctional Auto Emergency Hammer & Seatbelt Cutter
Jiangxi Songcheng Technology Co., Ltd., established in 2019 and strategically located in the bustling commercial center of Zhanggong District, Ganzhou City, is a premier exporter of high-quality automotive supplies and accessories. Demonstrating unwavering professionalism and a deep commitment to sustainable growth, Songcheng has proudly earned ISO, BV, and TUV system management certifications.
Songcheng boasts a highly skilled foreign trade marketing team, complemented by robust administrative, financial, and logistical support systems. These elements are characteristic of a mature foreign trade enterprise. The company has forged enduring partnerships with numerous domestic production factories, ensuring a seamless supply chain and continuous product innovation. Supported by expert product development personnel, Songcheng stays ahead of industry trends to meet the ever-evolving market demands.
Since embarking on its foreign trade journey in 2020, Songcheng Technology has successfully cultivated strong relationships with a multitude of loyal importers in key markets across Europe, America, Australia, and Southeast Asia. The company is committed to maintaining long-term, amicable collaborations with these partners.
Songcheng Technology offers comprehensive foreign trade services. In an intensely competitive business landscape, the company steadfastly adheres to the principles of 'honesty, integrity, and responsibility' in all its business dealings.
Songcheng is poised to boldly seize business opportunities in this dynamic era.
1. Are you a trading company or an original factory?
A: We are a dynamic cross-border supplier, registered in June 2019, blending the expertise of manufacturing and trading.
2. Where is your company located?
A: We are strategically located in the CBD area of Ganzhou City, Jiangxi, China, providing easy access to major cities like Shenzhen, Guangzhou, and Xiamen.
3. How do you manage your customer resources?
A: We leverage professional customer management software, which excels in customer filing, tracking, marketing, and performance appraisal.
4. Do you have a mature sales management system?
A: Absolutely, we have developed a sophisticated and practical sales management system over the years. This ensures top-notch quality, cost efficiency, swift delivery, traceable documentation, and dependable after-sale service.
5. What is your human resource layout?
A: Our vertical management workflow extends from the General Manager to departments like Finance, Marketing, Sales, Product, and Comprehensive Service. We also foster horizontal collaboration across these functional areas.
6. What is your working time? How long do I need to wait for your answer?
A: Our office operates from 9:00 am to 6:00 pm, Monday to Friday. Our sales managers work flexible hours to accommodate our global customers. Typically, we respond within an hour of receiving a message.
7. What kind of certification of company do you have?
A: We are certified by TUVRheinland, BV, and ISO9001:2015 management systems.
8. What is your company advantage?
A: We boast a vast network of long-term, friendly global customers. Our mature and stable cooperative supply chains span nationwide. We utilize an effective management system to fulfill customer orders efficiently.
9. Do you attend any exhibition? Which kind of exhibition?
A: We seize every opportunity to participate in professional industry exhibitions, be they local, national, online, or offline.
10. What kind of orders do you provide with your customers?
A: We offer both wholesale and OEM orders, ensuring a one-stop procurement solution for our customers.
11. Which country is your best sell area?
A: Our most favorable markets are Australia, the US, and Europe. We are also witnessing a surge in business from Africa and Asia.
12. Is any discount for your customers?
A: We host promotional activities both online and offline during special occasions, such as our company anniversary in June, our founder's birth month in January, and the Alibaba Great Deal Festival in September. During these events, we offer coupons to reward loyal customers and attract new ones.
13. How can you control your quality?
A: We have a stringent process for product selection. We meticulously verify product information during negotiations, our sales managers record orders clearly, our product team ensures strict production standards, and finally, our quality control team conducts thorough inspections.
14. What is your MOQ?
A: To minimize resource wastage, we offer the most favorable MOQ. For products in inventory, small quantities are acceptable.
15. What is your delivery time?
A: Delivery timelines vary based on order size. Generally, expect shipment within 7 to 15 working days. Rest assured, we maintain proactive and transparent communication with our clients throughout the negotiation process.
16. How about your product guarantee?
A: We confidently offer a comprehensive 12-month guarantee on all our products, ensuring total peace of mind.
17. How do you deal with complaints from your customers?
A: In the event of a complaint, we act swiftly and responsibly to resolve the issue. Customers are required to provide photo or video evidence, which we analyze to diagnose the problem accurately. Subsequently, we present the most favorable solutions to address their concerns effectively.
18. What is your sample charge?
A: We categorize samples based on the negotiation phase. Typically, we are pleased to offer free samples for market testing, with the customer covering the shipping costs.
19. What are your payment terms and accepted currencies?
A: We accept T/T, Alibaba Trade Assurance payments, etc. Our accepted currencies include USD, Euro, and cross-border RMB.
20. What are your shipping terms?
A: At Songcheng, we primarily adopt EXW, FOB, CNF, and CIF shipping terms to cater to our customers' diverse needs.
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